Privacy Policy
Last updated: May 1, 2026
NexoraOne Solution respects your privacy. This policy explains what information we collect through our website, contact forms, service discussions, and business communication, how we use it, how we protect it, and how you can contact us about your information.
Information We Collect
We collect information you choose to share with us, including your name, email address, phone number, company name, service interest, project details, messages, and any documents or context you send during sales, support, or delivery discussions. We may also collect basic technical information such as IP address, browser type, device information, pages visited, date and time of visit, referral source, and form security signals.
How We Use Information
We use information to respond to inquiries, prepare proposals, provide services, manage projects, deliver support, send operational communication, improve our website and offerings, prevent spam or abuse, maintain records, and comply with legal or security obligations. We do not sell your personal information.
Legal Basis And Consent
When you submit a form, call, email, WhatsApp, or otherwise contact us, you consent to our use of your information for the purpose of responding to you and providing the requested service. Where applicable, we also process information for legitimate business, contractual, security, record-keeping, and legal compliance reasons. You may withdraw consent for future non-essential communication by contacting us.
Sharing And Service Providers
We may share information with trusted providers that help us operate the website, host infrastructure, store contact submissions, send email notifications, manage analytics, communicate with you, or deliver services. These providers are expected to use information only for the relevant business purpose. We may also disclose information if required by law, regulation, court order, or a valid government request, or to protect our rights, users, systems, or business.
Cookies And Analytics
Our website may use essential technologies needed for security, performance, form handling, analytics, or embedded third-party services. Analytics, if enabled, are used to understand page performance, traffic patterns, and service interest. You can control cookies through your browser settings, though some features may not work correctly if required browser storage is blocked.
Data Retention
We retain inquiry, proposal, project, support, billing, and security records only for as long as reasonably needed for the purpose for which they were collected, for business continuity, dispute resolution, legal compliance, audits, and security. When information is no longer needed, we delete, anonymize, or archive it according to our operational requirements.
Security
We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No website, network, or transmission method is completely secure, so we encourage you not to send highly sensitive information through general website forms.
Your Rights And Choices
Subject to applicable law, you may ask us to access, correct, update, delete, restrict, or explain the personal information we hold about you. You may also ask us to stop non-essential communication. We may need to verify your identity before acting on a request, and some records may be retained where legally or operationally required.
Children
Our website and services are intended for businesses and adult users. We do not knowingly collect personal information from children through this website. If you believe a child has submitted information to us, please contact us so we can review and take appropriate action.
Contact
For privacy questions or requests, contact us at contact@nexoraonesolution.com. You can also reach us at +91 73836 15778 or visit our office at 348 Ramnager Rander Road, Surat 395005.