Terms and Conditions
Last updated: May 1, 2026
These terms apply to your use of the NexoraOne Solution website and to discussions, proposals, subscriptions, support, and services unless a separate written agreement states otherwise. By using this website or requesting services, you agree to these terms.
Services And Scope
We provide technology services including hardware supply, AMC, CCTV, printer and office IT support, software development, websites, mobile apps, SaaS products, business mail servers, SEO, AEO, GEO, AIO, digital marketing, managed IT, cloud, and security support. Each engagement is governed by the accepted quote, proposal, order, subscription plan, invoice, or statement of work.
Quotes, Payments, And Taxes
Prices, timelines, renewal dates, and deliverables are confirmed in writing. Work may require an advance payment before kickoff. Ongoing subscriptions, maintenance, hosting, marketing, or support plans must be paid on time to avoid pause, suspension, or termination. Taxes, government fees, third-party license fees, domain fees, hosting fees, ad spends, hardware costs, and payment gateway charges may be billed separately unless included in writing.
Client Responsibilities
You agree to provide accurate requirements, content, approvals, credentials, access, feedback, and payments on time. You are responsible for ensuring that materials you provide, including logos, text, images, databases, customer lists, and third-party assets, are lawful and properly licensed. Delays in approvals, access, content, or payment may affect delivery timelines.
Hardware, Third-Party Services, And Platforms
Hardware, software licenses, cloud services, domains, email providers, ad platforms, payment gateways, APIs, and third-party tools are subject to the warranty, availability, pricing, and terms of their respective providers. We are not responsible for outages, policy changes, price changes, rejection, suspension, or data loss caused by third-party platforms outside our control.
Revisions, Changes, And Acceptance
Included revisions are limited to the scope confirmed in writing. New features, major design changes, additional pages, extra content, integrations, data migration, urgent work, or scope changes may require additional cost and timeline. Deliverables are considered accepted when approved in writing, released for use, or used in a live business environment.
Intellectual Property
Unless otherwise agreed in writing, final custom deliverables created specifically for you are transferred after full payment. Pre-existing tools, frameworks, templates, reusable components, internal know-how, open-source software, and platform code remain owned by their original owners or licensors. We may use general learnings and non-confidential know-how from projects to improve our services.
SEO, AEO, GEO, AIO, And Marketing Results
Search, AI discovery, social media, paid ads, lead generation, and ranking outcomes depend on many factors outside our control, including competition, platform algorithms, business reputation, budget, content quality, market demand, and user behavior. We do not guarantee specific rankings, traffic, leads, sales, approvals, or revenue. We commit to the agreed work, reporting, and continuous improvement actions.
Confidentiality And Data
Each party should protect confidential business information shared during an engagement. You remain responsible for your business data, backups, legal compliance, and user permissions unless backup, compliance, or managed administration is expressly included in the service scope. Website data handling is described in our Privacy Policy.
Suspension And Termination
We may pause or terminate work for non-payment, misuse, unlawful activity, abusive behavior, security risk, missing access, or breach of agreed terms. Either party may end an ongoing service as described in the proposal or subscription terms. Amounts already due remain payable.
Limitation Of Liability
To the maximum extent permitted by law, NexoraOne Solution is not liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages arising from website use, service delays, platform outages, third-party failures, cyber incidents, lost data, lost revenue, or business interruption. Our aggregate liability for a paid engagement is limited to the amount paid to us for the specific service giving rise to the claim during the three months before the claim.
Governing Law
These terms are governed by the laws of India. Subject to applicable law and any written agreement, disputes will be handled by the competent courts located in Surat, Gujarat, India.
Contact
For questions about these terms, contact contact@nexoraonesolution.com. You can also reach us at +91 73836 15778 or visit our office at 348 Ramnager Rander Road, Surat 395005.